Job Description

Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health

About the Role

We’re looking for an Executive Assistant to provide high-impact support to two to three executives at Solace. You’ll act as an extension of the leaders you support, ensuring they are focused on the highest-priority work, operating efficiently, and consistently moving the business forward.

You’ll manage calendars, meetings, communication flow, travel, and operational cadence, while also representing executives in meetings and driving follow-ups when they are unavailable. The ideal candidate brings exceptional judgment, attention to detail, and the ability to anticipate needs before they arise. This is a high-trust, high-visibility role that is foundational to Solace’s ability to scale.

You must be based in the United States to be eligible for this role.

About Solace

Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes.

We’re a Series B startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, and Signalfire. Our fully remote U.S. team is lean, mission-driven, and growing quickly.

Solace isn’t a place to coast. We’re here to redefine healthcare—and that demands urgency, precision, and heart. If you’re looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you’re in the right place. We’re intense, and we like it that way.

Check out our funding announcement in the WSJ here .

What You’ll Do

• Own complex, multi-time-zone calendar management for 2–3 senior executives, prioritizing meetings based on urgency, impact, and strategic value.

• Protect executive time by triaging inbound requests, managing hold blocks, and proactively resolving scheduling conflicts.

• Prepare executives for meetings with agendas, pre-reads, talking points, and supporting materials to ensure they arrive aligned and ready.

• Act as proxy in meetings when needed, capturing detailed notes, clarifying decisions, and driving follow-through on action items.

• Draft, edit, and send communications on behalf of executives with strong executive presence and clarity.

• Serve as the primary point of contact between executives and internal leaders, external partners, and vendors.

• Digest, summarize, and escalate key information, updates, risks, or insights while maintaining strict confidentiality.

• Support the full leadership cadence (weekly business reviews, staff meetings, planning sessions, offsites) by owning agendas, note-taking, action tracking, and follow-through.

• Build and continuously improve systems, templates, and processes that enhance executive productivity.

• Manage end-to-end travel logistics, itineraries, reservations, and expense reporting with meticulous attention to detail.

• Ensure seamless operational execution during high-volume periods, travel, or periods of rapid change.

What We’re Looking For

• 5+ years of experience supporting senior executives in a fast-paced, high-growth environment.

• Exceptional calendar management, prioritization, and organizational skills.

• Strong written and verbal communication with an ability to draft clear, concise executive-level messaging.

• Demonstrated judgment, professionalism, and ability to handle confidential information.

• Excellent project management skills: you keep things moving, even without explicit direction.

• Ability to anticipate needs, solve problems independently, and stay ahead of deadlines.

• Comfort operating in a dynamic, sometimes ambiguous environment while maintaining calm and clarity.

• High EQ and ability to navigate cross-functional relationships with empathy, tact, and confidence.

Bonus Points

• Experience supporting multiple executives simultaneously.

• Background in startups, healthcare, technology, or complex operational environments.

Applicants must be based in the United States.

Up for the Challenge?

We look forward to meeting you.

Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com . Report suspicious activity to recruiting@solace.health or advocate@solace.health.

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